Visiting Your Loved Ones

At Te Hira, we truly believe we are one big family — and nothing brings more joy to our residents than spending time with the people they love most.

We warmly welcome friends and family to visit regularly and to join us for special occasions such as birthdays, anniversaries and seasonal celebrations. These moments are important to us, and we love seeing families come together to celebrate not only with their loved one, but with the wider Te Hira family too.

For those wishing to enjoy more private time together, we are happy to accommodate family meals in residents’ rooms, creating relaxed and meaningful moments to share.

If you would like to take your loved one out for a walk or a day trip, we can provide a wheelchair to help make outings comfortable and accessible.

Family connections are at the heart of life at Te Hira, and we are always here to support you in making special memories together.

What Our Families Say About Us

“My mother-in-law was admitted to Te Hira Care Home following a spell in hospital and unsuccessful return to her sheltered accommodation.
 
Initially temporary, but it soon became clear that she was thriving with the loving care and attention she received and only four weeks into the placement both my mother in law and her family decided that she wanted to make the move permanent. 
 
The care she receives is second to none and the carers and staff are professional and go above and beyond to ensure her needs are met. 
 
Te Hira has a family feel to it and my mother in law has fit in very well. 

Communication with the home is brilliant with a what’s app group created so we are kept in the loop and we are warmly welcomed whenever we visit.“

Patricia Chamberlain
01
Our Residents

Our residents always come first, they are at the centre of everything we do everyday.

02
Our Goal

To provide a high quality of care that is person-centered to those that we care for. We continuously provide an environment which supports our residents to achieve their goals and continue doing what they enjoy.

03
Our Plan

To provide a caring environment which offers our service users the support that they need whilst encouraging them to have choice and control over their lives through a person centric approach.

Dementia Care Person centered care
Day Care Home from home
Long Term Care 24 hour care
Palliative Care Caring and respectful
Companionship Care and friendship
Daily Hygiene Personal plan
Activities Stimulating and engaging
Meal Preparation Home cooked meals
Medical Care Meal preparation

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